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01Case study · 2025

Kit Machinery Machinery Configurator & Quoting Platform

A machinery maker's entire commercial and after-sales operation, on one platform.

Industry
Industrial machinery
Our role
Platform design, engineering and operation
Duration
In continuous evolution since 2025

01 Summary

A bilingual, multi-region platform: rules-engine configurator, quoting, pipeline, credit approval, contracts, customer portal, machine registry, warranty, service and spare parts.

02 The shift

Before

  • The catalog on the site, the quotes in Excel
  • Follow-up lost in email
  • After-sales handled over the phone

Now

  • One platform to sell, finance and serve
  • The quote and the contract come from the same model
  • The customer sees their machines in their own portal

03 How it works

  1. 01

    Configure

    The rules only allow machines that can actually be built.

  2. 02

    Quote

    The quote comes from the same data model, nothing re-keyed.

  3. 03

    Approve and sign

    Credit and contract carry on from the same record.

  4. 04

    Serve

    Warranty, service and parts hang from the machine sold.

04 What matters

What sets it apart

  1. A configurator of rules, not lists

    Every machine's options depend on each other. Valid combinations are expressed as rules, so nobody sells a machine that cannot be built.

  2. Everything hangs from one record

    The machine that was sold. Its warranty, service visits and spare parts depend on it, and it is what the customer sees in their portal.

  3. Everyone sees their own part

    Roles and permissions separate what sales, credit, service and the customer can see, over the same data.

  4. Several regions, one base

    Each region runs its own language, currency and catalog, without duplicating the system.

05 Scope

Services

  • Rules-engine configurator
  • Quoting and pipeline
  • Credit and contracts
  • Customer portal
  • Warranty, service and spare parts

Stack

  • React
  • TypeScript
  • Vite
  • Supabase (PostgreSQL)
The long versionFor whoever wants the full technical detail.

What we built

Kit Machinery sells, finances and services industrial machinery across several regions and in two languages. Before, every stage lived in a different tool: the catalog on the website, quotes in spreadsheets, follow-up in email and after-sales on the phone.

We built a single platform for the whole commercial and after-sales operation: catalog, rules-engine configurator, quoting, pipeline, credit approval, contracts, customer portal, machine registry, warranty, service and spare parts. The public site is the front door to the same system, not a separate brochure.

Technical story

The configurator is the center. Every machine has options that depend on each other, so valid combinations are expressed as rules, not lists. A salesperson can never assemble a machine that cannot be built, and the quote comes from the same data model that later feeds the contract.

Everything else hangs from one record: the machine that was sold. Its warranty, its service visits and its spare parts all depend on it, and it is what the customer sees in their portal. Roles and permissions separate what sales, credit, service and the customer can see, and each region runs its own language, currency and catalog on the same base.

Contact

Has your operation outgrown spreadsheets?

Tell us how you sell, quote and serve today. We'll tell you what we would build, and in what order.

hola@gridarco.com+52 442 219 6350

Let's talk